Privacy Policy — LJ Media Company

At LJ Media Company (“LJ Media,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you share with us through our website, communication channels, and related services (collectively, the “Services”). This Privacy Notice explains how we collect, use, and safeguard your information. By using our Services, you consent to the practices described in this Notice.

Information We Collect:

1. Information You Provide Directly
We collect personal information that you voluntarily provide when you:

• Contact us through our website, email, or social media
• Request information about our services
• Enter into a service agreement or onboarding process
• Participate in discovery calls, consultations, or client intake

This may include:

• Name
• Email address
• Phone number
• Company name
• Billing information
• Project-related details (e.g., brand assets, content preferences, social media accounts you grant access to)

We do not collect sensitive demographic information such as income, marital status, gender, or similar categories.

2. Communications
If you reach out to us directly, we may store the content of your message and any attachments to help address your inquiry and maintain client records. This includes emails, text messages, forms, and other direct communication.

3. Client Content & Assets
As part of providing social media and marketing services, you may supply us with brand assets, photos, videos, account access, or other content. Such information is used solely for delivering contracted Services and is not shared outside of that purpose.

4. Automatically Collected Information
When you visit our website, we may collect standard technical data such as your IP address, browser type, device information, and browsing behavior. This helps us improve website performance and user experience.

We do not track or collect personal information unrelated to our business purpose.